Returns & Exchanges

At SAM., we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making the process as effortless as your style.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached and include the printed packing slip inside the box.

• 3.
  Ship It Back

  Attach the pre-paid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.